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How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket payments, and keep the lobby secure. This policy walks through what we gather, how we use it, and the choices you have around your data.

Account securityPayment dataDevice informationCookie useContact rights
88 baji How We Handle Your Account Information
DATA PRACTICES

How We Protect What You Share

We use encryption for login sessions and payment pages, store passwords in hashed form, and limit internal access to customer data on a need-to-know basis. Our systems log every withdrawal request so we can verify your identity before releasing funds, and we keep device fingerprints to spot account takeovers before they happen.

Session security Every time you log in we issue a temporary token tied to your device. If someone tries to access your account from a new location or browser, we prompt for verification through your registered mobile number.
Payment logs We record the timestamp, amount and payment method for every bKash, Nagad or Rocket transaction. These logs help us reconcile your wallet balance and provide proof if you query a deposit or withdrawal.
Cookie controls We use essential cookies to keep you logged in and preference cookies to remember your language and favourite game tabs. You can block non-essential cookies through your browser settings without losing core lobby access.
Data retention Active accounts keep full history. Closed accounts retain transaction records for the period our payment processors require, then we anonymise or delete personal identifiers. You can ask for early deletion if local law allows it.
PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, correct something that's wrong, or ask us to delete your closed account, use any of the channels below. Our support team will verify your identity with your registered mobile number before sharing account details, and we aim to respond within a few business days.

Live chat Open the chat icon in the bottom corner of any page and tell the agent you need privacy support. Fastest way to get an answer during business hours.
Email support Send your request to the support email listed in your account dashboard. Include your registered mobile number so we can match your account and reply securely.
Account settings Log in, tap the profile icon, then look for the privacy or data-request section. Some requests can be submitted directly through the form there without waiting for a reply.

Privacy Policy Questions

We ask for your mobile number, a password you create, and the wallet details for bKash, Nagad or Rocket. We also log your device type, browser version and IP address to protect your account from unauthorised login attempts.

Yes. Contact support through live chat or the email listed in your account dashboard, verify your identity with your registered mobile number, and we will send you a summary of the personal data we have on file.

We share transaction data with bKash, Nagad and Rocket processors to clear deposits and withdrawals. We do not sell your information to advertisers, and we only disclose account records if legally required in eligible jurisdictions.

Transaction logs are retained for the period our payment processors require by regulation. After that window we anonymise or delete personal identifiers. You can request early deletion by contacting support if local law permits it.

Essential cookies keep you logged in and are required for the lobby to function. Preference and analytics cookies can be blocked through your browser settings without losing access to games, though some personalisation features may stop working.

Log in, open your profile settings, and check the contact details and wallet information we have on file. If something is wrong, use live chat or email support to request a correction, and we will update it after verifying your identity.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.